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.cardTitle{font-family:var(--sg-display);font-size:22px;font-weight:400;letter-spacing:-.01em}.supportGuestPage .sub{font-family:var(--sg-serif);color:var(--sg-muted);font-size:15px;line-height:1.65}.supportGuestPage .label{font-family:var(--sg-serif);font-weight:600;font-size:14px;letter-spacing:.02em;color:var(--sg-text)}.supportGuestPage input,.supportGuestPage textarea{font-family:var(--sg-serif);font-size:15px;border-radius:2px}.supportGuestPage .notice{border-radius:2px;font-family:var(--sg-serif)}.supportAccentLine{width:48px;height:3px;background:var(--sg-sage);border:none;margin:0}.supportConversationGrid{display:grid;grid-template-columns:300px minmax(0,1fr);gap:20px;align-items:start}.supportSummaryCard{position:sticky;top:80px}.supportSummaryCard .cardBody{padding:28px 24px}.supportSummaryLabel{font-family:var(--sg-serif);font-size:11px;font-weight:600;letter-spacing:.08em;text-transform:uppercase;color:var(--sg-sage);margin-bottom:4px}.supportSummaryList{display:grid;gap:12px;font-family:var(--sg-serif);color:#142316c7;font-size:14px;line-height:1.5}.supportSummaryList strong{font-weight:600;color:var(--sg-text)}.supportStatusBadge{display:inline-flex;padding:3px 10px;border-radius:100px;font-size:12px;font-weight:600;letter-spacing:.03em;text-transform:uppercase}.supportStatusOpen{background:#22c55e1a;color:#15803d}.supportStatusPending{background:#eab3081f;color:#a16207}.supportStatusResolved{background:#838e841f;color:var(--sg-sage)}.supportThreadCard{border:none;box-shadow:none;background:transparent}.supportThreadCard .cardBody{padding:0;gap:0}.supportChatWrap{display:flex;flex-direction:column;height:min(600px,70vh);border:1px solid rgba(20,35,22,.1);border-radius:16px;overflow:hidden;background:#fff}.supportChatHeader{padding:14px 20px;border-bottom:1px solid rgba(20,35,22,.08);background:#f6f3ec66;display:flex;align-items:center;justify-content:space-between;gap:10px}.supportChatHeaderTitle{font-family:var(--sg-display);font-size:16px;font-weight:400}.supportChatHeaderSub{font-size:12px;color:var(--sg-muted)}.supportThread{flex:1;overflow-y:auto;padding:20px;display:flex;flex-direction:column;gap:12px}.supportEmptyThread{flex:1;display:flex;align-items:center;justify-content:center;color:var(--sg-muted);font-family:var(--sg-serif);font-size:14px;padding:32px;text-align:center}.supportBubble{max-width:80%;padding:10px 14px;border-radius:18px;font-family:var(--sg-serif);font-size:14px;line-height:1.55;word-break:break-word}.supportBubbleGuest{margin-left:auto;background:var(--sg-green);color:#fff;border-radius:18px 18px 4px}.supportBubbleStaff{margin-right:auto;background:#f6f3eccc;color:var(--sg-text);border-radius:18px 18px 18px 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svg{width:18px;height:18px}.supportQuickReplies{display:flex;flex-wrap:wrap;gap:8px;margin-top:8px}.supportQuickReplyBtn{-webkit-appearance:none;-moz-appearance:none;appearance:none;border:1px solid rgba(20,35,22,.15);background:#fff;color:var(--sg-green);border-radius:20px;padding:8px 16px;font-family:var(--sg-serif);font-size:13px;font-weight:500;cursor:pointer;transition:background .2s ease,border-color .2s ease}.supportQuickReplyBtn:hover{background:#213d260d;border-color:var(--sg-sage)}.supportWelcome{display:flex;flex-direction:column;align-items:flex-start;gap:10px;margin-right:auto;max-width:85%}.supportWelcomeText{padding:10px 14px;border-radius:18px 18px 18px 4px;background:#f6f3eccc;font-family:var(--sg-serif);font-size:14px;line-height:1.55;color:var(--sg-text)}.supportBubbleAttachments{margin-top:14px;display:grid;grid-template-columns:repeat(auto-fit,minmax(140px,1fr));gap:10px}.supportAttachmentCard{display:grid;gap:6px;padding:10px;border-radius:4px;border:1px solid rgba(20,35,22,.08);background:#f6f3ec99;color:inherit;text-decoration:none;transition:background .15s ease}.supportAttachmentCard:hover{background:#f6f3ece6}.supportBubbleGuest .supportAttachmentCard{background:#ffffff1a;border-color:#ffffff26}.supportBubbleGuest .supportAttachmentCard:hover{background:#ffffff2e}.supportAttachmentPreview{width:100%;aspect-ratio:4 / 3;-o-object-fit:cover;object-fit:cover;border-radius:2px;background:#1423160f}.supportAttachmentName{font-family:var(--sg-serif);font-weight:600;font-size:13px;line-height:1.35;word-break:break-word}.supportAttachmentMeta{font-size:12px;opacity:.65}.supportPendingAttachments{display:grid;gap:8px}.supportPendingAttachment{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:10px 14px;border-radius:4px;border:1px solid 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rgba(20,35,22,.06);background:#fff6}.supportFooterInner{width:min(960px,100%);margin:0 auto}.supportFooterLogo{height:32px;width:auto;-o-object-fit:contain;object-fit:contain;opacity:.5;margin-bottom:12px}.supportFooterText{font-family:var(--sg-serif);font-size:13px;color:var(--sg-muted);line-height:1.6}.supportFooterText a{text-decoration:underline;text-underline-offset:2px}@media (max-width: 980px){.supportEntryGrid,.supportConversationGrid{grid-template-columns:1fr}.supportSummaryCard{position:static}.supportHeroInner{padding:56px 24px 72px}.supportHeroTitle{font-size:clamp(32px,8vw,48px)}.supportContent{padding:32px 20px 60px}.supportNav{padding:14px 20px}.supportNavLinks{display:none}.supportRouteCard .cardBody{padding:28px 24px 24px}.supportFooter{padding:32px 20px 24px}}